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Building Matters

To Build a Future Workforce, Embrace Neurodiversity

Learning more about accommodating neurodivergence in the trades can help grow a much-needed workforce.

By Mel Baiser Issue 327 - November 2024
Photo courtesy of Friends Stock via Adobe Stock.

According to Associated Builders and Contractors, the construction industry needs to attract over 500,000 new workers this year to meet demand—but it’s likely you don’t need a statistic to tell you that. The labor shortage, exacerbated by an aging workforce, highlights how critical it is that those already in the architecture, engineering, and construction (AEC) services sector not be seen as disposable. To compound matters, our industry has a lot of catching up to do to captivate the next generation.

Meanwhile, research coming out of the UK reports that construction has a significantly higher than average percentage of workers who identify as neurodivergent—that is, people whose brains function differently from so-called neurotypical brains. It is estimated that between 15% and 20% of the world’s population is neurodivergent. Learning more about accommodating neurodivergence in the trades can help grow a much-needed workforce.

What is Neurodivergence?

The Autistic Self Advocacy Network defines neurodivergence as “an umbrella term that encompasses neurocognitive differences such as autism, attention deficit hyperactivity disorder (ADHD), dyslexia,” and others.

Mel Houser, a family physician with All Brains Belong, explains it this way: “Like many other forms of diversity, the ways in which the majority [of people] … do things have been assumed the default [and] only way of doing things. For one in five people who learn, think, or communicate differently from the majority … that is not so.”

When the default is neuro­typical, there are increased social and professional barriers for the neurodivergent population. For example, executive functioning is a set of cognitive skills that includes working memory, flexible thinking, and self-regulation. Neurodivergent brains work differently when engaged in executive functions.

Some neurodivergent people have difficulty making direct eye contact and reading social cues; some speak bluntly and are misinterpreted as rude. Information processing, sensory overstimulation, and a strong need to minimize distraction can all present challenges.

Neurodiversity in Construction

Stigma and discrimination surround these differences. Statistics show that the unemployment rate for neurodivergent individuals in the U.S. is as high as 40%. This doesn’t need to be the case.

Initiatives to create inclusive workplaces result in ­building more-resilient businesses that are better able to attract and retain their most valued employees. We can’t afford to lose good workers or miss out on potential recruits.

“Just because I learn things differently does not make me any less capable,” says one autistic electrician interviewed for this column. “I might not smile or look you in the eyes, but I am going to be meticulous and have a drive that surpasses a lot of the others because I don’t have much of a desire to socialize and am motivated to learn.”

Those whose brains process information in ways that are outside of the norm also bring with them perspectives that are essential in any industry but are particularly helpful in construction, where so much of the work comes down to creative problem-solving.

One interviewee describes the trades as perfect for someone with ADHD because of the constant movement, the physical aspects of the work, and the shifting tasks. “Most people with ADHD don’t do well with homeostasis,” he says. “We need to move.”

Another, a builder with ADHD, urges business owners to get more comfortable meeting people where they are—learning their skill sets and what they need to be successful, then figuring out systems to set them up well. “If you grow up with a stigma, it can impact your confidence,” he says. “Find ways to bring out people’s strengths, and set them up for success so they can shine.”

So how do you make your company a place where neurodivergent workers can do their best work? Whenever possible, include someone who specializes in neurodiversity and inclusion for support—such people are ideally neurodivergent themselves. For a start, consider some of the strategies listed here in “Creating a more inclusive workplace.”

Creating a More Inclusive Workplace

Integrating the strategies listed below into your business can help every employee—not just those who are neurodivergent—do better work.

Awareness and Education

+

Learn more about neurodivergence and neurodiversity. Reading this column is a great start, but don’t stop here. There are extensive resources available online, and HELM is developing a free neuroinclusivity toolkit designed for construction companies. Email [email protected] if you’d like to be on the list to receive it.

+

Ask your team. This can be done directly in one-on-one meetings or by conducting an anonymous survey to find out what your employees need to be successful and to learn about their experience of your workplace culture. Include questions like “How do you prefer to get instruction?” and “Do loud noises affect your ability to concentrate?” It’s a good idea to repeat the check-ins on an annual basis and to be sure you have a plan for addressing feedback.

+

Host a guest speaker or a company-wide conversation on the topic.

Recruitment and Hiring

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Before you hire new employees, ensure that your job descriptions clearly outline the roles and responsibilities of the positions. Reduce the amount of guesswork that needs to go into understanding what success looks like.

+

Review your job ads for both Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliance, among others, and consider if your requirements for a position or your interviewing process create unnecessary barriers for neurodivergent applicants. Include in your ad an offer to make accommodations upon request. For example, during a Zoom interview, post questions in the chat as well as saying them out loud so that the interviewee can focus on answering them and not on remembering the question. Better yet, consider providing the questions in advance. It’s not an unfair advantage—it’s leveling the playing field.

+

Question how much emphasis is put on verbal communication, eye contact, confidence, or personality during the interview. Are there opportunities for applicants to showcase their skill sets? Some neurodivergent people are better at demonstrating their strengths in action rather than describing them verbally. HELM requests a specific work project to be done outside of the interview and compensates candidates for it as a way of providing different opportunities for candidates to showcase their talents.

Onboarding and Training

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Start (or finish) that employee manual you know you should have. Make sure your workplace policies are clear and written down.

+

Have a documented process for onboarding new employees, and consider assigning each one a mentor.

+

Ensure that there is a regular performance review process in place. Offer multiple options for communication methods to empower employees to choose what works best for them. Retaining your team may mean shifting your mindset about how you have traditionally defined success in a given role.

Leadership and Organizational Culture

+

Model good leadership by creating a culture of appreciation for difference.

+

Initiate opportunities for team building, but make them accessible. Some neurodivergent people do not do well with forced socialization.

+

Invest in the safety and mental health of your team. Working in this industry can be incredibly taxing, both physically and mentally, and the statistics on construction job–related injuries, substance use disorder, suicide, and mental health challenges are alarming. Neurodivergent people are also at a higher risk for these very same struggles. Prioritize the well-being of your team while challenging the associated stigmas.

Accommodations and Accessibility

+

Ensure that there are multiple methods of communicating (spoken, written, visual) available to your team. Sensory overload and overwhelm are common experiences in the neurodivergent population. Learn about the sensory needs of the members on your team, and make reasonable accommodations to support them.

+

Evaluate whether there are ways to support a person through the use of technology or an assistant in order to meet the demands of that person’s job. For example, we have found that many construction business owners bring wonderful skills related to vision, sales, and the nuts and bolts of building, but benefit from having an office manager or project manager to support the detailed tasks of operations.

+

Remember that there is no requirement for disclosure or sharing one’s disability or status. For many, neurodivergence is an invisible disability. Be proactive in creating systems and cultures that work for all brain types.

Better for All

Many of the changes we could implement in our workplaces and job sites to reduce barriers and improve success for neurodivergent people would also benefit others. This is the curb-cut effect, which refers to disability-­friendly features being used and appreciated by a larger group than intended, as in the case of curb cuts.

They benefit not only people in wheelchairs but also those pushing strollers, among others. Inclusivity in construction means ensuring that everyone who wants to be on the job site and is ready to contribute their unique perspectives and skill sets feels welcomed, respected, and set up for success, and that their value is acknowledged.

It is a heavy lift to attract, recruit, train, and retain the next generation of tradespeople. Culturally, they will demand that our industry evolve. Increasing our awareness of neurodiversity (and other forms of human diversity) and building inclusive work environments not only is the right thing to do but is also critical to our ability to carry out the work ahead of us. Embracing change is our best strategy for continuing on as an innovative and impactful industry.

— Mel Baiser (they/them); cofounder of HELM Construction Solutions. Contact [email protected] for questions or to receive the neuroinclusivity toolkit.

From Fine Homebuilding #327

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